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Questions and answers

Some of the most Frequently Asked Questions.

Getting Started

How do I sign up to and start using Istaqbaal?

You can either enter your contact details through our website by following this link, or by calling us at 04 375 7732. We help you get set up and get started with Istaqbaal at your all of your selected locations.

Is there a way to try Istaqbaal?

Yes, absolutely - all plans come with a 30 day trial.

Billing & Payments

How do I pay?

You can pay either through check, through bank transfer, or through credit card. We offer these various ways to subscribe to and pay for Istaqbaal, and the method of payment will dictate the billing period.

Do you offer discounts?

Yes, we offer discounts to our most loyal customers! Annual plans are discounted and you get two months for free. If you are a charity organization or a startup, you may qualify for additional discounts given that you meet the requirements.

Security & Privacy

How do I do this?

We are completely committed to your right to privacy, and the data we store belongs to our respective customers - we don't sell it or use it in any other way. The only data we have access to is contact information of our direct customers, which is used in case of any support issues, as well as periodic emails about the latest product features and updates. You can unsubscribe from those emails at any time.

Is my data safe?

The short answer - YES! We take data security very seriously and we are committed to safeguarding our technology using industry best practices.

If you have additional questions, you can find our complete FAQ here. If you are ready to give your customers the welcome they deserve, our Customer Success Managers will help you here.